Privacy Policy

Text you redact — in the web app or inside AI chat sites through the extension — is processed only in your browser. Your prompts, the original values, and the token map are never sent to Veil.

The token map and your custom terms are stored on your own device (browser local storage, or the extension's local storage). You can clear them at any time with "Forget saved tokens" or by clearing your browser data.

When you send a redacted prompt, it goes to the AI service you chose (for example ChatGPT or Claude). That service's own privacy policy applies to it.

If you create an account, we store your email address, display name and, if you sign in with Google, your name and profile picture from Google. We also store sign-in session data so you stay signed in.

The extension uses your account only to sign you in and check which plan you have.

Payments are handled by Stripe. We never see or store your full card number. We keep your subscription status, plan and seat count so we can unlock paid features. Stripe's privacy policy explains how it handles your payment details.

Our site uses Lovable's visitor analytics. It uses no cookies, stores nothing on your device, doesn't keep IP addresses and doesn't identify visitors. Lovable collects this data for us. Lovable's privacy policy explains how it handles it.

It records the pages visited, where visitors came from, their country, browser, operating system and device type, how long they stay, how fast pages load, errors, and which buttons and links are clicked. Detailed data is kept for 90 days and daily summaries for a year.

All of this is recorded for every visitor, without cookies and without identifying anyone. The analytics script runs on our website only — not inside the extension or on AI chat sites.

Fonts are loaded from Google Fonts, which receives your IP address and browser details when a page loads. Error reports from the website (technical details of what went wrong) are sent to our hosting provider so we can fix problems.

We don't sell your data, use it for advertising, or use it for anything unrelated to running Veil.

You can delete your saved tokens and terms at any time. To delete your account or ask what we hold about you, contact us at the address below.

Questions about this policy: info@railguardservices.com